Have you heard of the Ford F150 spark plugs problem? These components were built to last 100,000 miles, however a defect in this product led to high repair costs for many Ford owners. Here’s Colson Hicks Eidson partner Lewis “Mike” Eidson to explain just how our firm took this defective product issue to court with a class action lawsuit.
I would like to talk to you today about a type of case that we handle in our firm that we just resolved. A man came into our office, he had a Ford 150 that he had bought. This vehicle had a new spark plug design. And these spark plugs the consumer was told would last 100,000 miles. So you drive your car, take it into the dealer and what our client found out, they got a call back from the dealer that these spark plugs had frozen in place and the only way to take them out was to break them. And the only way to then take the pieces out of the engine was to take the engine apart. So instead of $29.95 and two hours, it was going to take you two weeks and cost five thousand, three thousand, two thousand dollars. And they were trying to charge our clients for this extraordinary amount of money and time to take these out when it was not the clients fault it was the manufacturers fault. This was a faulty defective product. So we got together with other lawyers around the country and identified this and did an engineering analysis to find out why this happened, talked to consumer groups, put together a class action, and about 18 months later we got it resolved in Ohio. So use usually bring these class actions that are too small to be brought as individual cases, where you put everybody together, and then we were able to get a successful outcome for our client and Ford in that case paid one hundred percent, or very close to one hundred percent of the cost of replacing the spark plugs. They also redesigned it so it wouldn’t happen again. Call Colson Hicks Eidson, 305-476-7400, or go to our website Colson.com for more information.